value and satisfaction meaning in English
价值和满足
Examples
- This competition is a generalized quality competition which embody the customer value and satisfaction , including product properties , technical quality , cost , price , the delivery time limit , the service and so on
这种竞争是一种广义的质量竞争，包括产品性能、技术质量、成本、价格、交货期和服务等充分体现顾客价值和满意的竞争。 - The conclusions are ; customer expectation is positive associated to customer quality , but negative associated to customer satisfaction ; the relationship between service quality and customer ' s loyalty is mediated by customer value and satisfaction ; customer value has greater impact on customer ' s loyalty than customer satisfaction ; the relationships between satisfaction , service quality and customer ' s loyalty are fully mediated by customer value ; the better the result of service recovery is , the more remarkable the customer value , service quality and satisfaction will be , and customer ' s loyalty will also be dropped
研究表明，顾客期望与顾客感知服务质量正相关，与顾客满意负相关；服务质量对顾客忠诚没有直接影响，但通过顾客价值和顾客满意起间接作用；顾客价值比顾客满意对顾客忠诚的影响更大；服务补救效果对顾客行为忠诚有直接影响，顾客满意和服务质量不对顾客忠诚产生直接影响，而是通过顾客价值对顾客忠诚产生间接影响；服务补救效果与顾客价值、服务质量、顾客满意正相关，对顾客忠诚有正向影响。